Sports / Mobile
This page tells you exactly what data bolahacor collects when you use your account, how we store it, and what choices you have over it. Availability of our services depends on local law and is accessible only where local regulations permit.
When you open an account on bolahacor, we collect the information you enter directly — your name, email address, and contact details used during registration. When you connect a payment method such as OVO, ShopeePay, or LinkAja, we record the transaction reference and wallet identifier that your chosen payment provider returns to us. We do not store your full OVO PIN, ShopeePay credentials, or LinkAja login details; those remain with the respective payment providers at all times. We also collect device and session data automatically — the type of browser or mobile device you use, your IP address, and the pages you visit within the platform. This helps us keep your session stable and identify any unusual access patterns on your account. All data we hold is kept only as long as your account remains active or as required to resolve a dispute or comply with a regulatory request applicable in your region. Once the retention period ends, personal data is deleted or anonymised. We do not sell your personal data to third parties. We may share limited data with payment processors like OVO, ShopeePay, and LinkAja solely to complete a transaction you have initiated. Any sharing outside that context requires your explicit consent.
Transaction references from OVO deposits appear in your account history. We receive only a confirmation token — your OVO PIN and account balance stay private to OVO at all times.
ShopeePay transfers generate a reference ID we store against your account session. No ShopeePay login credential is ever passed to or stored by bolahacor.
When you fund via LinkAja, the wallet confirmation code is recorded in your transaction log. Full LinkAja account details remain with LinkAja and are not accessible to us.
Our privacy policy applies to every part of your bolahacor account — the login flow, your transaction history, your session activity, and any support tickets you raise. It does not extend to the data practices of third-party services you access from our platform, including payment providers and game studios. Each of those services operates under its own privacy terms.
Covers all data you submit during registration, login, and account settings changes. This includes your email address, contact number, and any identity documents requested during verification.
Covers deposit and withdrawal reference data linked to your account, including payment method type and transaction status. Does not include data held by OVO, ShopeePay, or LinkAja on their own systems.
Covers session logs, page navigation data, and device identifiers collected while you use the platform. This data is used for account security and session continuity only.
Does not cover data collected by game studios, payment gateways, or any external link you follow from our platform. We recommend you read those providers' own privacy documents separately.
You have clear, actionable options over the personal data we hold. If you want to review what is stored, log into your account and check the profile and transaction sections — most of your recorded data is visible there directly. If something looks incorrect, you can update standard account fields from the settings page; for anything that requires our team to adjust, raise a request through our support channel and we will verify and correct it. If you want to know more about a specific piece of data we hold — for example, a transaction reference you do not recognise — our support team can locate and explain it. You can also request that we delete your account and associated personal data. We will process that request in line with our retention obligations, which may mean some records are retained for a defined period to satisfy a regulatory requirement applicable to your region. All data requests are handled through the contact routes listed in the Support section below.
Log in, go to your account profile and transaction history. Most personal data and payment references are visible from there without needing to contact support.
Update standard fields like your email or contact number directly from account settings. For details that require verification, submit a correction request via the support channel.
If you see a transaction reference or data entry you do not recognise, contact support with your account ID and the specific detail you are querying. We will check and respond.
Submit a deletion request through our support contact. We will action it within the retention window applicable to your account, and confirm once your personal data has been removed or anonymised.
For any question about how we handle your personal data — corrections, access requests, or deletion — use the contact routes below. Include your registered account email and a short description of your question so our team can locate the right records without delay.
Open the live chat icon on any page while logged into your account. This is the quickest route for account-specific data questions.
Send your data request to our support email address shown on the Contact page. Include your account ID and the specific data or record your question relates to.
The Help Centre in your account dashboard contains answers to common privacy questions, including how to download a record of your transaction history.
We apply standard access controls to account data so that only authorised processes can read or write to your records. Session tokens expire automatically after inactivity, reducing risk if your device is shared or lost.
We use session cookies to keep you logged in and functional cookies to remember account preferences. No cookie we set shares your personal data with an advertiser. You can manage cookie settings from your browser.
Personal data is kept for as long as your account is active. After a deletion request or account closure, data is removed or anonymised within our defined retention window, except where a regulatory requirement in your region requires a longer hold.
Transaction reference codes from OVO, ShopeePay, and LinkAja are stored in your account log. Full wallet credentials are never stored on our platform — they remain with the respective payment providers.
Data corrections, access requests, and deletion requests all go through our support team. Use live chat or support email with your account ID. We respond to every data request in writing so you have a record.
These answers cover the data questions our account holders ask most often. If your question is not listed here, contact support directly with your account ID.
We collect the name, email address, and contact number you enter during registration. If identity verification is required for your account tier, additional documents may be requested at that stage. We do not collect data beyond what is needed for account operation and compliance.
No. When you use OVO or ShopeePay, those payment providers handle your credentials directly. We receive only a transaction reference code that confirms the payment was completed. Your wallet PIN and account password stay entirely with the payment provider.
Log into your account and check the profile section and transaction history. Most recorded personal data is visible there. If you need a more complete record or have a specific query, contact support via live chat or email with your account ID.
Yes. Submit a deletion request through our support channel with your registered email and account ID. We will process it within our retention period. Some records may be held longer where required by a regulatory obligation applicable to your region, and we will inform you of that at the time.
We share limited data with payment processors — OVO, ShopeePay, LinkAja — only to complete a transaction you initiated. We do not sell personal data. Any data sharing outside transaction processing requires your consent and will be communicated to you clearly before it occurs.
Standard fields like your email and contact number can be updated directly in account settings after login. For details that require verification to change, raise a correction request via live chat or support email. Include a description of what needs updating and our team will verify and action it.